The good news: tech support companies are about to get really busy.
The bad news: they're going to be busy supporting Windows 8.
To be fair, as commenter Doguhan points out on the original post, "Majority of the people didn't discover the Start button on their own, they've been instructed to use it. Windows 8 needs only one instruction: the corners are hot spots." It's probably wildly optimistic to say that Windows 8 (or any OS, for that matter) needs only one instruction, but I'll grant his point. Nevertheless, the day the average person upgrades to Window 8 will be a day fraught with confusion and frustration.